Terms and Conditions

How Do I Place An Order?

We want you to feel as secure buying through Your Furniture Now as possible, therefore we offer a few different ways to place an order:

• Order online! - When you place an order through our website you will find it safe, easy, and fast. You can make changes and review what you have entered nearly every step of the way. Available 24 hours a day.


• Call us! - Our sales and service team is ready to place your order over the phone. You can reach us at (800) 421-9360, Mon, Tues, Fri 10am-7pm, Sat and Sun 10am-6 PST.

What Are My Payment Options?

• Credit Cards - We accept American Express, Discover, MasterCard and Visa.
• PayPal

Be sure to include a daytime phone number and e-mail address with your order so that we can communicate with you during the shipping process and contact you with any questions we might have.

Order Confirmation

After your order is completed, you will automatically be sent an "Order Confirmation" email to the email address you entered during checkout. This email is your receipt - so don't delete it! We encourage you to review the order and advise us of any spelling or numerical mistakes so that we can quickly make any necessary changes. If you do not receive an "Order Confirmation" email from us immediately after placing your order, please call us at 800-421-9360 to verify that your order is complete.

Sales Tax

We are required by law to charge sales tax for all interstate sales we make. The prevailing tax rate in Downey, CA is 9.75%.

30-Day Return Policy

Is the item you received not what you expected? Did it not fit as well as you hoped in your space or match your décor? Whatever the reason, you won't be stuck with an item you cannot use or that you do not want. We are proud to offer one of the best return policies in the online business. You may return your purchase for any reason within 30 days of receipt for an exchange or a refund of the purchase price excluding our shipping and handling costs. Any upgraded shipping costs will not be refunded. Some of our products are offered with free shipping, so please be aware that if you return one of these products our actual outbound shipping costs will be deducted from your return refund. Please keep in mind that once an order has shipped, it cannot be cancelled. If you refuse an order, it will then fall under our standard return policy , where roundtrip shipping costs will be deducted from your refund.

All returned products must be in original condition and packaging; otherwise, additional charges may be applied. Unfortunately, we cannot take returns of products that have been assembled or modified. Additionally, certain products cannot be returned because neither we nor our suppliers can take them back. If you have any questions regarding this policy or your specific order, do not hesitate to call us.

Returning An Item Or Order

Please call us at 800-421-9360 or e-mail support@yourfurniturenow.com to request a return authorization. We will then coordinate a rapid return and refund.

What If My Order Arrives Damaged?

Our products are well-packaged to withstand damage during shipping. If an item looks damaged or parts are missing, you may conveniently request replacement parts by calling us at 800-421-9360 or e-mailing support@yourfurniturenow.com. We will make every effort to help you obtain the necessary replacements as quickly as possible at no extra cost to you.